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Privacy Policy

PLEASE READ THE FOLLOWING TERMS AND POLICIES CAREFULLY. WHEN YOU USE OUR WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND POLICIES.

TERMS OF SERVICE

This websites that you are visiting, WWW.DIAMONDANDJEWELERY.COM/WWW.DFJIMPEX.COM/WWW.DFJSTORE.US (the “Website”), ARES owned by Diamonds and Fine Jewelry, Inc. (the “Company”).

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Illegal or Abusive Usage is Strictly Prohibited: You must not abuse, harass, threaten, impersonate or intimidate other users of our website. You may not use the Company’s Website for any illegal or unauthorized purpose. International users agree to comply with all local laws regarding online conduct and acceptable content. Should you be found to have engaged in illegal or abusive usage of our website, Company will suspend your account or usage as applicable. As a condition of your use of the Site and/or any services or products (the “Services”) provided by Diamonds and Fine Jewelry, Inc., you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions and notices. You may not use any Services in any manner that could damage, disable, overburden or impair any Diamonds and Fine Jewelry, Inc. Server or the network(s) connected there to or interfere with any other party’s use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or networks connected to any Diamonds and Fine Jewelry, Inc. server or any of the Services through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Site and/or the Services.

Electronic Communication: When you visit our website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Company protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of the Company and protected by U.S. and international copyright laws. All software used on this site is the property of Company or its software suppliers and protected by United States and international copyright laws.

Trademarks: WWW.DIAMONDANDJEWELERY.COM OR Diamonds and Fine Jewelry, Inc. and other Company graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Company in the U.S. and/or other countries. Company’s trademarks and trade dress may not be used in connection with any product or service that is not Company’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Company. All other trademarks not owned by Company that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Company.

License and Site Access: Company grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information including but not limited to images, text, page layout, or form of Company without express written consent. You may not use any meta tags or any other "hidden text" utilizing Company’s name or trademarks without the express written consent. Any unauthorized use terminates the permission or license granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Company so long as the link does not portray Company, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Company logo or other proprietary graphic or trademark as part of the link without express written permission.

Risk of Loss: All items purchased from Company are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. All items will have insured value.

Free Shipping: Each product will have shipping information in it detail section. Most of our shipment will free ground shipping depending on the order amount. On all silver jewelry items, customer has to pay for shipping charges. Customers are most welcome to pick up jewelry from our location at 17390 Preston Rd, Ste#275 Dallas, TX 75252. Valid government Photo Identification is required. To protect security of shipment, we do not ship to PO Boxes address and we require an adult signature at the time of delivery regardless of any waivers you may have with the courier. Our double-boxed packages are fully insured until delivery at the shipping address. Additionally, to ensure that someone will be available to sign for your package, an e-mail message will be sent notifying you that it has been shipped. To make shipping process faster, we urge our customer to wire transfer the payment.

Address Verification: To minimize the risk of fraud, address on credit card and shipping address must match. If shipping address and address on credit card doesn’t match, we do not process the shipment without requiring further document. When processing online orders, we're not able to check a driver's license or other physical form of ID, which creates a need for an alternate method of verification. This process allows us to verify that each purchase is legitimate, helping to prevent illicit use of your credit card and to thwart cases of identity theft. For payments made via personal check, we only ship orders to the address indicated on the check. We will hold your order item for five to seven business day before we can process the shipment for payment made by personal check.

Product Availability and Pricing and Description: If you're interested in a piece of jewelry that is currently on back order, call us and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options. Price will change if we have to make sold out item. Discount prices will not be applied on new sold out item. If two customer order last product then customer who order first will be given the priority. All order places online, we will send out with status of order within one hour if your order is on business day. If order place on internet fall on holiday or business closed hours than Diamonds and Fine Jewelry, Inc. will reply the order status within one hours of next opening day of business. Item that is online are in store display as well other online places like eBay, amazon or Craig list etc. While we do our very best for our customer to get the item they want at right prices, Diamonds and Fine Jewelry, Inc. will have final say of who gets the order in event of multiple order of last inventory item. Diamonds and Fine Jewelry, Inc. has the all rights to refuse service to anyone.

Data, including, pricing, weight, carat weight, color, etc. may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices or jewelry information. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. All measurement of our products is approximate, example, carat weight, and metal weigh etc. We will not write anything that is misleading to our customer. Our estimation of every product is go through by three people with over 30 years’ experience combined. Once diamonds are set on jewelry, it is very hard to get exact weight of it. We tend to round of everything in nearest 0.05ct. Metal weight tends to change on different scale. Our scales are approved by Texas Department of Agriculture. We apologize for any inconvenience that this may cause you. If you have any questions, please do not hesitate to contact us at info@diamondandjewelery.com or 972-807-2880. We care about our customer and we will do everything to make it right for them. Diamonds and Fine Jewelry, Inc. has the right to refuse order to anyone.

All prices will be in US dollars. If returning the product you will be refund it in US dollars only. The only amount specified. We will not use currency converter tool for payment. All funds must come to us in US dollars only.

Product, Jewelry & Watch Repair Warranty: For over 30 years, Diamonds and Fine Jewelry, Inc. has demonstrated a commitment to provide high-quality services in diamonds and jewelry industry. We stand behind each product that we sell to our customer to ensure customer satisfaction and make Diamonds and Fine Jewelry, Inc. your lifelong jewelers. Before our product ship to its customer, it goes rigorous check point quality. Each product is manufacture at our facility using high quality material, methods and craftsmanship. In rare cases, you find defect in our product please contact us at info@diamondandjewelery.com or call us at 972-807-2880. We do not guarantee the work of another jewelers. Each product comes with lifetime cleaning as long as owner of the product is same. Rhodium cleaning will be extra. All watch battery come with 6 month replace warranty with valid receipt. Customers are responsible to let Diamonds and Fine Jewelry, Inc know if their jewelry has filling diamond or any type of stone. All the filling stone will look different after being treated under heat. All jewelry repairs come with free polishing and steam cleaning. Steam cleaning can have affect in filling stone or diamond. Diamonds and Fin Jewelry, Inc. is not liable for filling stone or diamond, if not told by customer. Customer should keep their receipt for their purchase or service from Diamonds and Fine Jewelry, Inc. We will not be responsible for any product that is being misused or mishandle by customer.

Return Policy: Go to Return Policy Section. Return Policy

Disclaimer of Warranties and Limitation of Liability

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY COMPANY ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPANY DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM [COMPANY] ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Conflict-Free Diamonds: Diamonds and Fine Jewelry, Inc only purchase diamonds and gold through company or manufacture whose standards are established by the Kimberley Process. All merchandise at Diamonds and Fine Jewelry, Inc are warranted to be conflict free. We will continue to support and promote any process that works to uphold legitimacy in the diamond trade. Diamonds and Fine Jewelry, Inc. hereby guarantees that these goods are conflict free based on personal knowledge and written guarantee provided by the suppliers of their goods. The goods herein have been purchased from legitimate sources not involved in any funding, conflict and in compliance with UN resolutions.

Applicable Law: By visiting our website, you agree that the laws of the State of Texas, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Company.

AML Program: Please contact at info@diamondandjewelery.com.

Disputes: Any dispute relating in any way to your visit to our website or to products or services sold or distributed by Company in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $1,000 shall be adjudicated in any state or federal court in the County of DALLAS, TX USA in the State of Texas, and you consent to exclusive jurisdiction and venue in such courts.

ONLINE PRIVACY POLICY

Company and its subsidiary companies respect the privacy rights of our online visitors and recognize the importance of protecting the information collected from you. We have adopted a corporate wide Online Privacy Policy that guides how we collect, store and use the information you provide online. Please note that this policy applies only to sites maintained by Company and its subsidiaries, and not to web sites maintained by other companies or organizations to which we link.

If you have questions or concerns regarding this statement, you should first contact Company at the email address or postal address specified on Website.

INFORMATION COLLECTION AND USE

Our primary goals in collecting personally identifiable information are to provide you with the product and services made available through our web site, including, but not limited, our services, to communicate with you, and to manage your registered user account, if you have one.

Information Collected Upon Registration: If you desire to have access to certain restricted sections of our web site, you will be required to become a registered user, and to submit certain personally identifiable information to Company. This happens in a number of instances, such as when you sign up for our services, or if you desire to receive marketing materials and information. Personally identifiable information that we may collect in such instances may include your IP address, full user name, password, email address, city, time zone, telephone number, and other information that you decide to provide us with, or that you decide to include in your public profile.

Use of Contact Information: In addition, we may use your contact information to market to you, and provide you with information about, our products and services, including but not limited to our services. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.

Log Data: When you visit the Site, our servers automatically record information that your browser sends whenever you visit a website asLog Data. This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the websites you visit, the search terms you use, and any advertisements on which you click. For most users accessing the Internet from an Internet service provider the IP address will be different every time you log on. We use Log Data to monitor the use of the Site and of our Service, and for the Site’s technical administration. We do not associate your IP address with any other personally identifiable information to identify you personally, except in case of violation of the Terms of Service

Cookies and Other Technologies

Cookies: We use cookies and other technologies to passively collect demographic information, personalize your experience on our site and monitor advertisements and other activities. Cookies are small files downloaded to your computer to track movements within web sites. We may link cookie information to personal information. Cookies link to information regarding what items you have selected for purchase at our store or pages you have viewed. This information is used to keep track of your shopping cart and make sure you don't see the same ad repeatedly. Also, we use cookies to deliver content specific to your interest and to monitor website usage. Some of our sites use an outside ad company to display ads. These ads may contain cookies. Our ad companies collect cookies received with banner ads, and Company does not have access to this information. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However some areas of our sites will not function properly if you do so. Please note that this privacy policy covers the use of cookies by Company only and does not cover the use of cookies by any advertisers.

Other Technologies: Other technologies used include clear GIFs and IP address logging. Clear GIFs also known as web bugs, beacons or tags, are small graphic images placed on a web page, web-based document, or in an e-mail message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document or e-mail message. We do not use clear GIFs to collect personal information about you. However, we may use clear GIFs to capture statistical usage information for our web pages, features or other elements on a web page. We may correlate this information to a user to personalize user experience and for statistical analysis of user experiences on our web pages.

Third Parties

Third Party Services: Users may register for other services from our website. Certain products and/or services available on our site are provided to you in partnership with third party(s) and may require you to disclose personally identifiable information in order to register for and access such products and/or services. Such products and/or services shall identify the third party partners at the point of registration. If you elect to register for such products and/or services your personally identifiable information will be transferred to such third party(s) and will be subject to the privacy policy and practices of such third party(s). We are not responsible for the privacy practices and policies of such third party(s) and, therefore, you should review the privacy practices and policies of such third party(s) prior to providing your personally identifiable information in connection with such products and/or services.

Service Providers: We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and direct marketing campaigns. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

Law Enforcement: We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of Company or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

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